We ship world wide from the US.
order processing time
Orders are processed and shipped within 1 – 3 business days. Saturday and Sunday are not business days. Order will not be shipped during the following US national holidays:
New Years Day
Martin Luther King’s Day
President’s Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
Domestic shipping
First Class Shipping: 2 – 7 business days
Priority Mail Shipping: 2 – 3 business days
International shipping
First Class International Shipping: Between 2 – 4 weeks
Duties and fees may apply depending on your country
*We are not responsible for extra charges of duties or taxes on your delivery. We are also not responsible for any delays to your shipment that might result from customs delays, weather conditions or other unforeseen circumstances.
Returns
Items must be in new conditions, and customers are responsible for the return shipping costs and any duties that apply. Return must be requested within 30 day of delivery for a full refund. We will cover the cost of shipping on any returns that are a result of our error (incorrect or defective items).
To request a return send an email with your order number and details about the product would like to return to customerservice@expressivelyme.com. We will respond with instructions on how to return your item.
Your return will be process as soon as we receive your item. You will receive a confirmation email once your return has been processed. Please allow 5 – 7 business days for your return to post to your bank account.
customer service hours
Customer service hours are Monday through Friday from 8AM to 5PM EST. Any inquiries received outside of normal business hours will be answered the following business day.
